Responsible Gambling
Ahti Games is committed to safer play. We want every player to enjoy our service while keeping control of their activity and finances. Our approach balances straightforward tools, clear rules, and direct links to support so you can play within your limits and get help when you need it.
Player protection principles
We put player safety first by offering tools and policies that promote responsible, controlled play. Our measures are designed to prevent problem gambling, protect vulnerable players, and ensure account activity is transparent and verifiable. We encourage honest use of the available controls and prompt contact with our support team if you or someone close to you shows signs of harm.
Activity-control tools
You can manage your activity from your account settings. Controls include deposit limits, loss limits, time limits, session reminders, and temporary account breaks. These options are straightforward to set and take effect without complicated steps, and we keep the process clear so you know what each setting does.
How to access tools
Open Account Settings and choose Responsible Gambling to set limits or request a break. If you prefer, contact our support team via live chat for assistance in enabling or adjusting any control.
Deposit limits
Players can set daily, weekly, and monthly deposit caps to manage spend. These limits help reduce impulsive deposits and make it easier to stick to a budget. For reference, minimum increments commonly start from CA$10, but you can choose amounts that best fit your situation.
Loss limits
Loss limits let you cap how much net loss you can incur over a given period. Use these if you want extra protection against chasing losses. Limits apply across real-money play and take effect according to the period you select.
Time limits and account breaks
Session limits and reality checks remind you how long you have been playing. Short account breaks can be set for hours or days if you need an immediate pause. Longer pauses help when you want a cooling-off period before resuming activity.
Self-exclusion
If you need a longer-term solution, self-exclusion will block access to your account for the chosen period and stop marketing communications. During self-exclusion you cannot log in or reopen the account until the exclusion ends. For questions about self-exclusion, contact support and our team at AhtiGames will guide you through the process.
Signs of problematic behaviour
- Spending more than planned or borrowing to play
- Difficulty stopping play or frequently increasing stakes
- Neglecting work, family, or other responsibilities
- Feeling anxious or irritable about gambling activity
Tips for maintaining control
- Set deposit and loss limits before you start
- Use session reminders to avoid long play periods
- Keep entertainment budgets separate from essentials
- Talk to a friend or family member if you feel concerned
Professional help and support organisations
If gambling is causing harm, reach out for professional help. Contact your provincial problem gambling helpline, local counselling services, or organisations such as Gamblers Anonymous. If you are in immediate danger, call local emergency services. For guidance on using our tools, contact support through the site and we will help connect you to appropriate resources.