Terms of Use

These Terms and Conditions describe the rules that apply when you use Ahti Games. They explain the relationship between you and us, cover account duties, acceptable use, promotions, payment handling, and how we resolve disagreements. By registering or playing you agree to follow these terms and any applicable local laws.

Account responsibilities

You are responsible for keeping your account details accurate and secure. Provide true personal information when registering and update it if anything changes. Protect your login credentials and notify us immediately if you suspect unauthorised access. We may suspend or close accounts where fraud, multiple registrations, or misuse is suspected.

Verification and limits

We require account verification before significant withdrawals. You may be asked to provide government-issued ID, proof of address, and proof of payment method. Verification times vary and are handled as quickly as possible. You can set deposit and play limits from your account to help manage activity; requests to raise limits may include a cooling-off period.

Eligibility requirements

To use our services you must meet age and locality requirements. You must be of legal gambling age in your province or territory and not be located in a restricted jurisdiction. Only one account per person is allowed. We may decline registrations from restricted locations or where local law prohibits online gambling.

Acceptable platform use

Use the platform in good faith and do not attempt to circumvent technical or business rules. Prohibited actions include collusion, using bots or automated play, chargeback abuse, sharing accounts, or exploiting bonuses through irregular betting patterns. We reserve the right to withhold or reclaim funds if we reasonably suspect abuse.

General bonus and promotion rules

Promotions are subject to specific terms in addition to these T&Cs. Bonuses and free spins typically carry wagering conditions and game contribution rules; only qualifying games contribute fully to wagering. Real-money balances are used before any bonus balance. Withdrawing before meeting wagering requirements may forfeit bonus funds and related winnings. We may change, cancel or limit promotions at any time where necessary.

Deposits and withdrawals

We accept the payment methods listed in the cashier and display minimum and maximum amounts for each method. Typical minimum deposits start at CA$10 and minimum withdrawals commonly begin at CA$20, though exact values depend on the chosen method. Withdrawals are processed after verification checks and may be handled back to the original payment method. Processing times vary by method and can include additional checks for large transactions.

Dispute resolution

If you have a complaint, contact customer support so we can resolve it. We aim to respond promptly and fairly. If a dispute cannot be resolved directly, we may suggest independent mediation where available. Using the platform does not waive your statutory rights under applicable Canadian consumer protection laws.

Updates to terms and conditions

We may update these terms from time to time. Notice of material changes will be provided through the platform or by other reasonable means. Continued use of AhtiGames following an update indicates acceptance of the revised terms. If you disagree with a change, you should stop using the service and close your account. For any questions about these terms, contact our support team via the in-platform help options.